Privacy Policy

This Privacy Policy explains how Mangal Hands (OPC) Private Limited (“Mangal Hands”, “we”, “us”) collects, uses, and protects your personal information when you use our website mangalhands.com and our Android app.

1. Information we collect

• Contact details you submit voluntarily — name, mobile number, email, city, service required — through booking, partner registration or expert registration forms.
• Payment references when you make a payment via UPI, bank transfer or Razorpay. We do not store card, UPI PIN or banking credentials — those are handled by the payment provider.
• Basic technical data such as device type, browser, and pages visited, used only to improve the site.

2. How we use your information

• To respond to your service enquiry and connect you with a verified expert or partner.
• To confirm bookings and payments over phone, WhatsApp or email.
• To send occasional updates about services if you subscribe to our newsletter (you can unsubscribe anytime).
• To comply with applicable Indian laws and lawful government requests.

3. Sharing

We share your contact details only with the specific verified expert or Authorized Business Partner assigned to your booking, so they can serve you. We do not sell or rent your data to any third party.

4. Data retention

We retain submission data for as long as needed to serve you and to meet legal or accounting requirements. You may request deletion of your data at any time.

5. Security

The site is served over HTTPS. Data submissions are stored in secure, access-controlled systems. However, no online service can guarantee absolute security.

6. Children

Our services are intended for users aged 18 and above. We do not knowingly collect information from children.

7. Your rights

You may contact us any time to access, correct, or delete your personal information, or to withdraw consent, by writing to help@mangalhands.com.

8. Contact

9. Updates to this policy

We may update this policy from time to time. Material changes will be reflected on this page with a new “Last updated” date.